Show Strap's Return & Refund Policy

 

Firstly we would like to say Thank You for shopping with us at Show Strap.

If you are not entirely satisfied with your purchase, we're here to help and pride ourselves on our customer's satisfaction.

Contact us via email or phone, by clicking here.

 

Returns:

* You have 7 calendar days to return an item from the date you received it.

* We may accept returns after the seven days provided you have contacted us we have given you an authorisation code

   which should be enclosed with the return package.

* To be eligible for a return, your item must be unused and in the same condition that you received it.

* Your item must be in the original packaging.

* Your item needs to have the receipt or proof of purchase enclosed and the return auhorisation code if applicable.

Refunds:

* Once we receive your item, we will inspect the item(s) and notify you that we have received your returned item(s).

* We will immediately notify you on the status of your refund after inspecting the item.

* If your return is approved, we will initiate a refund to your original method of payment where possible.

* You will receive the credit within seven days, depending on your payment or card's issuer's policies.

 

Faulty Goods:

* If your item(s) is/are faulty please contact us before you return the item to us to see how best we can help.

* If the item(s) is to be returned we will supply you with a returns auhorisation code to be returned with the product.

* We will process a refund to your original method of payment where possible once we have established the failure was not 

  due to missuse.

* We will also refund the reasonable returns postage costs.

Shipping:

* You will be responsible for paying for your own shipping costs for returning your non faulty item(s).

* Shipping costs are nonrefundable.

* If you receive a refund, the cost of return shipping will be deducted from your refund amount.

 

Postage Costs:

Due to the size of the package Royal mail will charge for a "Small Parcel" up to 1kg in weight.

* o if you order 1 Show Strap or 10 Show Straps the cost would be the same. 

Contact Us If you have any questions on how to return your item.

Quick Links >>
Help >>
Contact Us >>

©2018 Mart Dawson t/a Show Strap

Follow Us On Facebook
  • Facebook Social Icon